FAQs

Frequently Asked Questions


You will receive an electronic invoice (PDF) by email. You can always view and download this again on your subscription page.
You can pay a fixed amount per month anc can activate a certain number of employees in your account. You can activate or deactivate employees at any time.
You can cancel the subscription at any time. Our services and payment will stop at the end of the month. You can then use the account until the end of the payment period or delete it immediately.
There are no additional costs for modules or support. Everything is included and you use what you need.
You will always receive the invoice on the first of the month. With the FLEX rate afterwards, with the FIXED rate in advance.
You pay an amount per worked (published) shift to a maximum of 5 shifts per employee. You never pay more than 5 shifts per employee per month.
The cost of the subscription will be monthly in arrears deducted by direct debit.
You can change the package at any time. We will then settle the difference in pakcage costs.
Of course! You can get acquainted with ONDURO without obligation through our demo. We invite you to register here, and you will receive the invitation in your email within a day. Start here with the free demo.